Exchange an Existing Ticket
Changing a ticketed itinerary may require the original ticket to be exchanged or reissued for the new flight segments.
The ticket issuer, fare construction, unused ticket value and flight availability affect how an exchange can be processed.
An unused ticket credit is not necessarily cash and may have conditions, expiration dates or traveler restrictions.
Before requesting assistance
- Confirm the passenger name exactly as shown on the ticket.
- Locate the airline confirmation code and 13-digit ticket number, if issued.
- Identify the ticket issuer and whether any flights have already been flown.
- Prepare the desired travel dates, airports and any alternative flights.
How the review works
- Identify the booking: confirm the airline, itinerary and ticket status.
- Check servicing responsibility: determine whether the ticket is controlled by the airline, BookMyReservations or another issuing provider.
- Review available options: assess applicable fare rules, flight availability, ticket value and potential costs.
- Confirm before proceeding: review any quoted amounts and conditions before authorizing a transaction.
Airline-initiated schedule changes, disruptions and voluntary traveler requests may have different rules. Contact the operating airline promptly for urgent airport-day disruptions.
Frequently asked questions
Can BookMyReservations change a American ticket?
We can review your request and determine whether the ticket is serviceable through our agency. Tickets issued or controlled by another provider may need to be handled by that provider or American Airlines.
Are American flight changes or cancellations free?
Not necessarily. Airline fees, fare differences, ticket restrictions and any separately disclosed agency service charges depend on the itinerary and applicable conditions.
What information should I have ready?
Have the passenger name, airline confirmation code, ticket number if available, travel dates and the change or cancellation you want to request.
Questions about your American itinerary?
Have your reservation details ready. We can review available agency assistance and explain any applicable charges before you decide.
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