Before requesting service: BookMyReservations is operated by Shiv Travel & Tours LLC. We can review eligible reservations where authorized; some tickets must be handled by the airline or original issuing provider. Airline fare differences and any applicable agency charges should be confirmed before proceeding.
Missed Connection on One Ticket
If an inbound delay causes a missed Lufthansa connection on the same ticket, seek assistance from the operating airline. Re-accommodation can depend on the disruption and ticket arrangement.
Missed Departure or No-Show
If you arrive too late for departure, fare rules and no-show conditions may restrict changes and affect onward flights. Contact the airline or ticket issuer promptly.
Separate Tickets and Self-Transfers
A separately booked connecting flight is generally treated differently from a protected through itinerary. Confirm each ticket’s conditions rather than assuming automatic rebooking.
Protecting Your Return Flight
A missed outbound segment may affect the status of subsequent coupons. Verify the remaining itinerary before purchasing a new one-way ticket.
Business and First Class Rebooking
Premium cabin availability may be limited on the next service. Ask what cabin is confirmed, whether a downgrade is involved and whether ticket reissue is required.
What Information to Prepare
Have the original flight numbers, delay notifications if any, ticket numbers, current location and next acceptable travel options ready.
Review your ticket options
Call with your itinerary, ticket details and preferred new flights for an eligibility review.
Frequently Asked Questions
Can BookMyReservations change every airline ticket?
No. Assistance depends on the issuing provider, ticket control, passenger authorization and applicable airline rules.
Will there always be a change fee?
Not necessarily. Fare differences, taxes, ticket conditions and any disclosed agency service charges can still apply.
What should I have ready before calling?
Have the booking reference, 13-digit ticket number, passenger name, travel dates and desired itinerary ready.